Vacancy title:
Dispatch Assistant Mwanza
Jobs at:
SokowatchDeadline of this Job:
16 March 2022
Summary
Date Posted: Monday, February 28, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Sokowatch is looking for a Dispatch Assistant to work closely with our customers and the field agent, the dispatch will help in placing orders for the agent and assist customers when they have a problem placing orders and preferences and statistical data in order to support customers during their decision-making process regarding product designs, prices and promotions.
Requirements:
• Proven experience in field sales.
• Able to multitask.
• Able to relate with customers and solve their issues.
• Smartphone and computer literate.
• Ability to follow established procedures and practices and read the instructions.
• Very good communication skills.
• A problem-solving ability.
• Must have and know how to use a smartphone
• Fleet management experience is an added advantage
Duties & Responsibilities:
• Ensures all customer orders are delivered OTIF in accordance to predetermined SLAS
• Ensures that orders are assigned to the right DA
• Ensures DAs are not overwhelmed with orders by distributing them to either replenishment agents or other agents in the same region
• Categorizing orders with priority levels, bulkiness and advice on loading
• Enhance the customer experience journey by promoting customers retention
• Ensure DAs turnaround time is optimized thus monitoring slack performance per DAY
• Maintain an up to date record of all the 3P vehicles assigned, fueling and mileage.
• Drive on time communication to customers support team on failed deliveries or any other feedback to enhance the customer experience
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Job application procedure
To apply follow this link https://sokowatch.breezy.hr/p/4227870e605e-dispatch-assistant
All Jobs
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.