Summary
Date Posted: Monday, August 15, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Dispatcher

Job Description
HSEQ:
• Enforce PATROM rules and transport procedure.
• Ensure before any issue loading document, the truck is accepted for Safe to Load.
• Before issue, any loading document, ensure the previous load complies with the loading procedure on product compatibility i.e do not issue loading document if the previous load was PMS and intended load is Kerosene or vice versa.
• Report near misses and deviation.
• Take part in OBC monitoring when needed
• Scheduling and delivery:
• Planning delivery orders and ensure orders are dispatched:
• Obtains Customers orders from Customer Service in a systematic organized way
• Ensure drivers and vehicle are available for the trip
• Ensures efficient routing and scheduling of loads in order to avoid client run out of product due to poor scheduling.
• Ensures that the customer orders are fully met, customer expectations are exceeded, and ‘best in class’ delivery efficiencies are achieved.
• Respect the time to deliver defined in each customer contract.
• Register trips in the different systems (SAP, TAS…)
• Coordinate the drivers and loading area.
• Optimize the utilization rate of the fleet and organize client deliveries.
• Reduce transportation costs.
• Improve the use of the fleet.
• Prepare all dispatch documents, Invoices etc.
• Optimizes and follows up delivery rounds
• Monitor Dispatch Performance according to SLA
• Implement and follow up the transport action plan and the KPI as per PATROM
• Prepare and update pending orders delivery plan report it regularly to NW, GT, CS, and OPS team
• Manages requests for additional spot trucks in liaison with Transport Coordinator.
• Plan and monitor trips in compliance with Branch standards and PATROM rules

Delivery Execution.
• Ensures that daily deliveries are executed as planned and manages any delivery issues (ie. weather problems, diversions, traffic, etc.).
• Provides customer service with up to date information regarding the execution of the delivery plans.
• Attends to customer service queries and assist to prioritize emergency deliveries if required
• Special Movement:
• Manage product transfers to other Depots
• Manage transit activities.
• Manage Local hospitality and borrow/ loan.
• Proof of Delivery (POD) Management:
• Make sure all PODs are returned, duly signed and stamped.
• Proper control of PODs
• Ensure documents raised are correct. Others :
• Prepare a summary of delivery documents for day D for Depot Manager to compare with loading gantry volume.

Candidate profile
• Bachelor Degree in Business Related Fields.
• At least 3 years experience in a similar job
• The job holder must be computer literate.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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