Summary
Date Posted: Friday, October 28, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
TITLE: Global Donor Compliance Manager – UN accounts
TEAM/PROGRAMME: International Programs LOCATION: London, UK or any existing Save the Children International Regional or Country office Worldwide. Roving/travel required up to 40% dependent on budget
GRADE: C Mid-Senior Level CONTRACT LENGTH: Fixed Term – 12 months
CHILD SAFEGUARDING:

Level 2: either the post holder will have access to personal data about children and/or young people as part of their work; or the post holder will be working in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).

ROLE PURPOSE:
Award (Grant) Management is a key function across Save the Children International (SCI) and Save the Children Members, ensuring efficient use of funding and its co-ordination across our 55 country offices and 17 Save the Children Members. The Award Management function plays a key business partnering role in supporting programme and advocacy globally to ensure awards are delivered on time, on budget and in compliance with SCI procedures and donor requirements

The Global Donor Compliance Manager will be part of the global Award (Grant) Management and Donor Compliance function within the International Programs department of Save the Children International. The post holder will be subject matter expert and leading on overall compliance with UN accounts led by SCI (UNHCR, WFP), ensuring Save the Children’s procedures for award management enable donor requirements and ensuring its application to the wider portfolio.

The Global Donor Compliance Manager provides risk-based compliance expertise and technical support on the UN accounts led by SCI. The post holder will be responsible for:
- Expertise and advice – Maintaining Save the Children International expertise in UN donor requirements and compliance expectations, including engaging with, monitoring and analysing changes, impact on and implications for Save the Children International ways of working, convening relevant functions and acting as a translator to support the operationalisation of such donor requirements
- Providing technical backstopping and escalation support on award specific risks and issues as a second line to the Regional Awards Managers within the account
- Compliance management and monitoring – owning, improving and maintaining Save the Children International documentation and ways of working related to the UN accounts donor compliance delivery, ensuring these are up to date on Save the Children’s OneNet and other platforms
- Leading on any global compliance monitoring and oversight of the donor compliance risks and performance within the UN accounts led by SCI, following up with the relevant Regional teams to ensure quality risk frameworks are in place, supporting and enabling impactful programs with compliance
- Managing the reporting process for compliance incidents to the donor on behalf of SCI, supporting the account team by liaising directly with UNHCR and WFP on incidents such as fraud, safeguarding, or other reportable issues.
- Capacity building – owning, improving, and maintaining a suite of capacity building materials on the donor compliance requirements of UN donors (UNHCR and WFP) and Save the Children International’s procedures/ways of working to enable compliance
- Ensuring effective dissemination to our country and regional offices of UN donor requirements (UNHCR and WFP) and ongoing improvement and strengthening of award management and donor compliance function capacity to manage those requirements within programmes
Governance – engage functional leadership (Centre and Regional Awards Leads), the account management structure, and oversight mechanisms for the SCI Directly Received portfolio, supporting the Director, Award Management and Donor Compliance, in assessment of global risk and performance in UN Account donor compliance to inform relevant governance structures and bodies

SCOPE OF ROLE:
Reports to: Director, Awards Management and Donor Compliance with dotted line management into the Global Donor Compliance Advisor
Staff reporting to this post: none

Key stakeholders SCI UN Account Lead (Program Funding team); SCI Centre Awards Management and Donor Compliance team especially Global Donor Compliance Advisor, Head of Awards, SCI Led Funding, Global Awards Systems and Data Lead, and Head of Awards Transformation; Regional Awards Leads/Heads; Regional Awards Managers (UNHCR/WFP and Directly Received); Deputy Director International Program Operations; Regional Operations Directors; Regional Resource Mobilisation; Centre and Regional Finance; Country Office and Regional Program Development and Quality (PDQ)/SCI Centre Program Quality and Impact (PQI); Legal; Risk

KEY AREAS OF ACCOUNTABILITY :
Expertise and advice
• Update and maintain expertise in the UN accounts donor compliance requirements
• Provide expert advice/lead on donor compliance requirements for the UN accounts led by SCI and the way risks are best captured, ensuring that an adequate level of visibility, support and monitoring is provided to manage and mitigate them.
• Be the Save the Children International point of expertise and key point of contact for implementing office, regional office queries on UN donor compliance requirements, on Save the Children International’s award management procedures applicability, and be able to advise on its practical application and operationalisation within UNHCR and WFP awards.
• Engage with key internal stakeholders, make use of influencing and persuasive skills to ensure alignment between corporate and operational compliance is maintained, owned and addressed effectively.
• Maintaining Save the Children International expertise in UN donor requirements and compliance expectations, including engaging with, monitoring and analysing changes, impact on and implications for Save the Children International ways of working, convening relevant functions and acting as a translator to support the operationalisation of such donor requirements
• Providing technical backstopping and escalation support on award specific risks and issues as a second line to the Regional Awards Managers within the account

Compliance management and monitoring
• Own, maintain and continuously improve Save the Children International documentation and ways of working related to the UN accounts donor compliance delivery, ensuring these are up to date on Save the Children’s OneNet and other platforms
• Leading on any global compliance monitoring and oversight of the donor compliance risks and performance within the UN accounts led by SCI, following up with the relevant Regional teams to ensure quality risk frameworks are in place, supporting and enabling impactful programs with compliance
• Identify steps in AM cycle where donor requirements are monitored and complied with, e.g. kick-off meetings and award review meetings, partner management, and support COs to improve performance in these areas, in collaboration with regional Award leads
• Manage the reporting process for non-compliance incidents to the donor on behalf of SCI, supporting the account team by liaising directly with UNHCR and WFP on incidents such as fraud, safeguarding, or other reportable issues.
• Works with functions such as risk, legal, fraud, safeguarding, to ensure an aligned way of working and clear accountabilities across teams for compliance and incident prevention and management
• Provide targeted support to high-risk awards in the UN portfolio (UNHCR WFP) to strengthen compliance management and provide risk assurance to the organisation on AM procedures and donor compliance
• Support compliance reviews and relevant monitoring activities to feed into improvement plans for the relevant context
• Support the Global Donor Compliance Advisor and Global Award Systems and Data Lead to identify potential awards system and business intelligence improvements to compliance procedures to strengthen risk management and makes recommendations to Director, Award Management and Donor Compliance where necessary
• Support continuous improvement of the Save the Children AM and compliance monitoring procedures across Country Office, Regional Office and Centre functions, updating approaches where required to ensure effective compliance management
• Compile and aggregate lessons learned from the UNHCR WFP portfolio and feed experiences in to risk management and mitigation work

Capacity building
• Own, maintain and improve a suite of capacity building materials on the donor compliance requirements of UN donors (UNHCR and WFP) and Save the Children International’s procedures/ways of working to enable compliance
• Ensuring effective dissemination to our country and regional offices of UN donor requirements (UNHCR and WFP) and ongoing improvement and strengthening of award management and donor compliance function capacity to manage those requirements within programmes
• Provide capacity building materials to be available for award kick off or regular refreshers on donor compliance requirement and, if requested to support the region or implementing office, deliver and facilitate training opportunities in the relevant UN donor requirements
• Manage a community of practice in UN donor requirements across the awards management and donor compliance community, collaborating with account management, resource mobilisation and finance staff as necessary

Governance
• Supports the Director, Award Management and Donor Compliance, in assessment of global risk and performance in UN Account donor compliance to inform relevant governance structures and bodies
• Engages with functional leadership (Centre and Regional Awards Leads), the account management structure, and global oversight mechanisms for the SCI Directly Received portfolio as required by the Director
• Supports the Global Donor Compliance Advisor in the global AM Leadership donor compliance working group

General
• Supports the Global Donor Compliance Advisor on improvement initiatives as and when required to capitalize on the experiences of the UN portfolio and Directly Received funding
• Be ready to support on SCI Directly Received award funding on an ad hoc basis
• Maintain positive, constructive relationships with business partners in other SCI departments and with SC Members
• Work flexibly outside the normal role profile including varying working hours as required in a humanitarian emergency
BEHAVIOURS (Values in Practice)
Accountability:
• holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Save the Children, engages and motivates others
• future orientated, thinks strategically and on a global scale.
Collaboration:
• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• approachable, good listener, easy to talk to.
Creativity:
• develops and encourages new and innovative solutions
• willing to take disciplined risks.
Integrity:
• honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS
Donor specific trainings and courses
• Educated to degree level or equivalent qualification or expertise gained through experience
• Desirable - applicants who have completed UN specific trainings on compliance, rules and regulations or demonstrable years of UN compliance management experience, especially with UNHCR and/or WFP cash and commodities

EXPERIENCE AND SKILLS
Personal Skills
• Applying technical and professional expertise
• Problem solving and decision-making; excellent problem-solving skills, and ability to identify, get agreement of, and implement solutions.
• Communicating with impact including an ability to engage with a range of stakeholders from junior to senior levels, across a range of locations and cultures
• Working effectively with others; demonstrated interpersonal skills; patient, flexible, able to improvise and communicate clearly and effectively under pressure; ability to build strong working relationships at a distance, with culturally diverse stakeholders and colleagues around the world.
• An energetic, flexible, proactive, and positive approach with the ability to work both independently and cooperatively within a team setting and across teams
• Ability to manage a complex workload and to organise competing priorities effectively to ensure service delivery to countries
• Able to thrive and navigate a matrix management environment.
• Ability to travel, possibly at short notice, including occasionally to remote and insecure locations.
• Commitment to Save the Children values
• Good written and verbal communication in English as a minimum

Technical Skills
• Demonstrable expertise and experience in handling UN donor compliance requirements, especially UNHCR and WFP
• Experience in award (grant) management cycle, logical frameworks, and MEAL concepts.
• Demonstrated ability to provide proactive, propositional advice, to offer technical options in complex operating environments and scenarios to a variety of stakeholders, to drive compliance whilst enabling programs and advocacy.
• Experience in developing procedures, manuals, guidance, and tools that are accessible and user-friendly.
• Ability to develop and deliver training and varied capacity building approaches in donor compliance requirements
• Ability to translate requirements into practical approaches and ways of working that integrate compliance at an operational level
• Good general knowledge of key NGO functional services (financial management; supply chain and procurement; MEAL; new business development; program management; partnership management; audit; risk)
• Solid skills in Microsoft applications. Experience managing content on intranet type systems a plus.

Desirable
• Proven experience in assessing donor compliance risks across a portfolio
• Experienced in direct engagement with UN donors and shows a good understanding of the UN system
• Additional language skills would be a benefit: French, Spanish, Arabic

Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.


Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

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