Summary
Date Posted: Wednesday, February 28 2024, Base Salary: Not Disclosed

JOB DETAILS:
JOB PURPOSE
To repair, design, and test all Wassha products hardware components by analysing test data, eliminating errors, modifying existing hardware devices.

MAIN RESPONSIBILITIES OF THE JOB
• Managerial Responsibilities:
• Managing the team of Technicians and operators in the respective zone.
• Functional Responsibilities:
• Lead and support Engineering Technician to ensure delivery of high standard of service to WASSHA Inc.
• Planning, organizing, and monitoring execution accuracy of tasks by Engineering Technicians and Operators.
• Supporting our customers in all aspects of software, IT, networking, and database management within the zone.
• Provide after-sales support to the customer when necessary, to identify inefficiencies and to ensure successful use of our products and solutions to improve outcomes.
• Conduct electrical safety checks on equipment and repairing on zone.
• Troubleshooting, diagnosing and solving hardware or software faults on zone. Provide support for the hardware and manage component obsolescence throughout its lifecycle.
• Communicate with staff, through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
• Replacing parts and providing hardware electronic engineering support as required. Providing support, including procedural documentation and relevant reports of the
• zone.
• Following diagrams and written instructions to repair a fault or set up a system. Working continuously on a task until completion (or referral to third parties, if appropriate).
• Know what to do in the event of an emer enc .

MINIMUM REQUIREMENT
• A minimum level of academic and professional qualification required to perform effectively in the role:
• Degree qualified in hardware, electronic Engineering, or related programs.
• A minimum level of experience required to perform effectively in the role:
• Proven work experience as an Engineer with a minimum of I-year experience.

WORKING RELATIONSHIPS
• Internal customers:
• Hardware Engineer — Team Leader
• Customer Success Team
• Training Team
• Software Team
• Supply Chain Department
• External customers:
• Wassha A ents

COMPETENCIES
• Technical
• Ability to write comprehensive technical design documentation.
• Effectively research and solve complex technical issues
• Functional
• Leadership skills
• Analytical skills
• Strong communication skills including presentation skills
• Computer literacy and office suite knowledge like Excel, Spreadsheet, etc.
• Problem solving and analysis Excellent team player
• Behavioral e Stress tolerance
• Flexibility and adaptability
• Accountability and Transparency


Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified? Please submit your application here

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