Housekeeping Order Taker job at Johari Rotana
24 Days Ago
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Vacancy title:
Housekeeping Order Taker

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Restaurant & Hospitality ]

Jobs at:

Johari Rotana

Deadline of this Job:
Wednesday, February 12 2025 

Duty Station:
Within Tanzania , Tanzania, East Africa

Summary
Date Posted: Wednesday, January 29 2025, Base Salary: Not Disclosed

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JOB DETAILS:

• Handle the safekeeping, recording, collection of all keys and pagers held in the Housekeeping Office to ensure a safe and secure work environment
• Answer the telephone according to Rotana standards and record incoming requests and messages in order to communicate this information to concerned in a timely fashion
• Receive Lost and Found items and record and store them as per standard. Handle the claiming and clearing of any Lost and Found items
• Update and print Opera system for the room discrepancy report by morning at 10:30hrs, afternoon at 16:30hrs and evening at 20:00hrs. Ensure to submit a copy to Accounts and Reception.
• Prepare attendance sheet for payroll before 25th of the month and submit to Accounts Department
• Control cleanliness and tidiness of the Housekeeping Office and file Housekeeping records and reports as per housekeeping guidelines
• Communicate effectively and clearly any requests or maintenance to related departments to ensure smooth housekeeping operation
• Handle ‘DND’ rooms. Ensure to call the Guest by 15:00hrs and ask for service. Handle babysitting requests as per Rotana standards
• Check office supplies, stock level of all housekeeping forms and First Aid box items and orders if necessary to ensure a smooth operation
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Skills
Education, Qualifications & Experiences
You should ideally have a diploma or vocational training within the hospitality and previous experiences within a similar role.
Good command of written and verbal English communication skills, along with good interpersonal abilities are essentials.
Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be a friendly, pleasant and courteous individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

Job Experience: No Requirements

Work Hours: 8https://www.rotanacareers.com/en/login/


Experience in Months:

Level of Education:
Associate Degree

Job application procedure

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Hospitality/ Chef/ Cook jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Wednesday, February 12 2025
Duty Station: Tanzania
Posted: 29-01-2025
No of Jobs: 1
Start Publishing: 29-01-2025
Stop Publishing (Put date of 2030): 29-01-2066
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