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Vacancy title:
IT Digital Channel Officer
Jobs at:
KCB Bank TanzaniaDeadline of this Job:
Monday, January 29 2024
Within Tanzania , Dar es Salaam, East Africa
Summary
Date Posted: Wednesday, January 24 2024, Base Salary: Not Disclosed
Learn more about KCB Bank Tanzania
KCB Bank Tanzania jobs in Tanzania
JOB DETAILS:
Job Description
KEY RESPONSIBILITIES:
• Ensures provision of first level support to the existing E-Channel business i.e. ATMs, POS, Cards, Money Transfer, Agency Banking, Internet and Mobile banking.
• Perform daily E-Channels monitoring, verifying the integrity and availability of all E-Channels to the Customers.
• Technical engagement in Projects that involve digital channel solutions implementation.
• Routine system administration and management.
• Maintain up to date system and user documentation.
• Ensure compliance of SLAs by system vendors.
• Develop subject matter expert knowledge of Mobile, Internet technologies, eCommerce and other payment banking technologies.
• Develop Business Continuity plans for both mobile & internet channel solutions.
• Service Management – User and Customer support through issue tracking and resolution.
• Develop subject matter expert knowledge of Mobile, Internet technologies, cards, eCommerce and other payment banking technologies.
Deadline: 01/25/2024, 12:45 PM
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education:
Job application procedure
Interested applicants Click here to apply
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