Summary
Date Posted: Monday, June 13, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
The post is responsible for management of the technical support for the digital channel applications.

Key Responsibilities
• Provide technical support for digital channels applications by performing administrative role on the applications.
• Provide technical support during implementation of tasks related to digital channel projects.
• Provide monitoring for channels system to increase system availability
• Ensure all faults of the existing channel services and provide strategic initiative that will improve customer experience and business performance. Continuously analyse user requirements to develop and provide solutions
• Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
• Work closely with IT Security and Risk to ensure that the channels are well secured and in implementing SSL and other encryption certificates for ensuring robust and secure services
• Recommend and implement upgrades or changes to the systems for efficient performance, security or business benefits
• Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution.
• Maintain and manage up to date system configurations and user documentation.
• Provide guidance, training need analysis, coaching to the unit members in order to improve talents of the unit members.
• IT Digital Channels Officer Job Vacancy at KCB Bank Tanzania

Requirements:
• Minimum 3 years of experience
• Bachelor’s Degree in Information Technology
• Master’s degree in Business Management OR a Business Related Field is an added advantage
• Professional qualifications in:
• MCP, MCTIP, CCNA,T-24 or any banking application ,LINUX , Oracle RQ, Computer language, Ability to write SQL Scripts, PL/SQL procedures in Oracle Database, SQL Server or any other RDMS

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
To apply follow this link https://tz.kcbgroup.com/component/new_kcb_careers/career/65 

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