Summary
Date Posted: Wednesday, February 26 2025, Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities:
• Ensuring the efficient running of the IT Service Desk and that calls are addressed and closed in a timely manner
• Monitoring the network, servers and communications systems and troubleshoot
problems to maintain the highest level of system availability
• Ensuring that all work is carried out in a safe manner that complies with company
and legislated requirements.
• Coordinate Computers, Systems and network operations
• Install/Configure all IT Hardware and Software
• Maintain and Repair of IT Hardware and Software.
• Manage Local Area Network Infrastructure
• Maintaining and encouraging high standards for service and quality of work
provided by the IT department personnel
• Transferring knowledge to other employees to enable smooth handovers and
improved technical base within the department thus leading to consistent level of
IT services delivered to the company.
• Provide coverage for support calls
• Provide incident management as per the ITIL service Delivery framework
• Provide hardware and software support
• Provide 1st and 2nd level Network Administration support to the Bulyanhulu Gold Mine operations
• Add and remove users to the network as necessary
• Review user list for cell phone users who get company Airtime/data Bundles before paying invoice of service provider.
• Maintaining an up-to-date inventory for the company properties falling under IT Section (Computers, Cell phones, Monitors, Projectors, PA Systems
• Ensure that all hardware is operational

Qualification requirements:
• Graduate Degree or Advanced Diploma in Computer Science or Information Technology, Microsoft Certified Professional & ITIL Foundation Certification
• A person with Cisco Certifications (CCNA) will be an added advantage.

Experience and competencies needed:
• A minimum 2 -4 years IT experience, Computer repairs and end Users support
• Experience in Cisco Switches and Access Points configurations and deployments is an added advantage.

Skills/knowledge requirements:
• Intermediate Skills in computer repairs
• Good knowledge of Computer network infrastructure
• Consistent demonstration of Barrick DNA.
• Ability to maintain accurate records
• Self-starter, able to work and plan daily tasks with minimal supervision.
• Performance Orientation, strongly motivated, leads by example and maintains a high work standard
• Willing to support all users
• Clear and effective communication skills in written and spoken English
• Confident and dedicated with a passion for computers

What We Can Offer You:
• A comprehensive compensation package including bonuses and site-specific benefits.
• The ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to grow and learn with industry colleagues.
• Access to a variety of career opportunities across the organization

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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