Summary
Date Posted: Friday, October 29, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description
Rijk Zwaan Q-Sem Ltd is located in Arusha, Tanzania. Currently with 450+ employees. Rijk Zwaan is an international family company with a people-oriented culture. Rijk Zwaan is right at the start of the food chain. We develop vegetable varieties and sell the seeds produced from them globally. Rijk Zwaan Q-Sem Ltd is looking for motivated Tanzanians who are interested to fill up below vacant position.
Reports to: The Information Management System Assistant reports to the Information and Communication Technology (ICT) Support Engineer and works together with all departments.

Goal of the Job:
• Assist the ICT Support engineer in Tanzania with the more basic IT support requests and handle administrative activities
• Being 100% present during major events to help users work the IT equipment - Help run events / meetings where IMS support is needed (Projector issues, Webex share usage, connectivity).
• Assist and/or involved in IT related projects/changes.

Tasks
• Assist in tasks in asset management.
• Arrange the movement of IMS objects between subs / departments.
• First point of contact for people needed help with basic issues.
• Log and update issues in Topdesk and complete or assign to relevant person.
• Maintain Topdesk CMDB
• Schedule meetings / coordinate schedules between departments for IMS related activities.
• Prepare IMS tooling for meetings and events.
• Help run events / meetings where IMS support is needed.
• Do end user training on basic computer use (Email/Word/General Computer use).
• Setting up Iphones, Ipads, desktops and laptops.
• Make sure broken IT devices are repaired and returned.
• Getting broken devices repaired (Physically taking to vendor).
• Working with suppliers (pricing, outages, hardware and follow-ups).
• All general IT queries for employees.
• Keep the local IT Infrastructure and devices organized.
• Assist and/or involved in IT related projects/changes.

Competencies:
• Excellent follow up and time management skills.
• Pro-active, disciplined and working in a systematically approach.
• Practical and common sense approach.
• Independent self-motivated with good communication skills.
• Computer literacy (is used to doing tasks, arranging above via computer tools).
• Fluent in English and Kiswahili, both in speaking and writing.
• Flexible and willing to travel occasionally in Tanzania.
• Training skills, helpful and comfortable with speaking in front of bigger groups.
• Patience.

Requirements
Diploma’s/certificates:
• Diploma / Bachelor degree (added value).
• Computer technical skills or training (IT degree or courses taken, tech affinity).
• Driving license (class D).
• Status: Permanent Position.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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Job application procedure
If you believe, you can clearly demonstrate your abilities to meet the criteria given above, please submit your application letter with a detailed CV attached with relevant academic certificates to the following address;
Human Resource Manager
Rijk Zwaaan Q-Sem Ltd
P.O.Box 12345
Arusha, Tanzania.
Or
at ajira@rijkzwaan.com 
To be considered your application must be received by 17th November 2021. Only short listed candidates will be contacted.

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