Summary
Date Posted: Monday, March 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Location:Head Office, Hq
Job Purpose:
Responsible to provide full support to all stakeholders in all aspects of general insurance this includes selling, underwriting, reporting, and claims.

Main Responsibilities:
• Provide full support on execution of General insurance strategy.
• Responsible for renewals across the branch network to ensure 80 of General insurance business is retained.
• Proactively identify sales prospects and conduct business development activities.
• Work together with the product team in designing of general insurance products that are relevant to customer’s needs.
• Obtain and review insurance quotations from insurance companies to ensure competitive insurance policies are offered to customers.
• Provide full support to customers at a time of claim.
• Manage relationships with customers, branch, and other stakeholders.
• Ensure all insurance incomes pertaining to General insurance are collected immediately.
• Monitor performance of new products and provide quarterly progress report.
• Consolidate and prepare monthly, quarterly sales reports on sales performance for General insurance.
• Participate fully in all business activities arranged by the bank for cross selling insurance products.
• Actively build the capacity of branch sales team Zonal RMs and other Bank officers through coaching, mentoring and support.
• Responsible for underwriting and supervising quotation issuance from the network.
• Provide technical support to the branches for all issues related to General Insurance.
• Work with HQ teams to drive sales and promotional campaigns across zones in line with the Bank’s policies and procedures.
• Responsible for all customer complaints regarding General Insurance and resolve them timely.
• Responsible for underwriting procedures on all general insurance products
• Assist the line manager to modify procedures and documents relates to policies as may be required from time to time.
• Provide support to client at the time of claim to ensure SLA is observed for customer satisfaction.
• To provide system support to branches.
• Being proactive to identify issues and resolve them timely.
• Assist on timely insurance renewal follow ups.
• Adhere with all the bancassurance regulations.
• Assist other departments when insurance assistance is needed.

Knowledge and Skills:
• A comprehensive knowledge on Insurance
• Knowledge on banks products
• A good understanding of legislation related to banc assurance and bank as whole.
• Greater understanding of product life cycle.
• Strong analytical and numerical skills
• Good interpersonal and networking skills
• Good marketing skills

Qualifications and Experience:
• Bachelor’s degree in insurance business, risk management.
• A Master’s Degree/Postgraduate in risk management and insurance business or business fields will be an added advantage.
• Any certification course or training in risk management and insurance business is a highly valued added advantage.
• A minimum of 3 years working experience in insurance business with a reputable company.
• Underwriting, claims and sales experience on insurance products.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.

Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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