Summary
Date Posted: Thursday, February 22 2024, Base Salary: Not Disclosed

JOB DETAILS:
At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

What you’ll do
Role purpose:
• Overall M-Pesa Products Performance evaluation
• Provide data-driven insights in all products aspects (customers, usage, Uptake, areas of improvement, lifecycle)
• Provide Insights to support management decisions.
• Improve existing and design new reports to meet business and regulatory requirements

Key accountabilities and decision ownership
• Data Analytics & Insights
o Identify relevant metrics to measure products performance.
o Prepare and share analytical reports to support products performance evaluation.
o Analyse, Extract and share meaning from the data.
o Sharing and presenting facts, trends, findings, and recommendation to facilitate business decision.
• Usage Drive Support
o Provide support to commercial teams in driving products uptake and usage.
o Liaise with third parties for smooth workflow and timely execution of commercial activities.
• Reporting & Forecasting
o Ensuring accuracy, completeness and timely submission of products reports to relevant parties.
o Implement, review, enhance and automate periodic and adhoc reports.
o Collaborate with technical, operations, and commercial teams for continuous reporting relevance.
• Process & Control
o Document and review reporting and control process.
o Ensure continuity of the reporting process.

Core competencies, knowledge and experience
• Excellent analytical and logical reasoning skills translated from market insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to analyse, model & interpret data
• Able to challenge the status quo

Must have technical/professional qualifications:
• Bachelor degree in mathematics or statistics or Information Technology.
• Good knowledge on data science
• Programming languages like SQL, Oracle & Python
• Accuracy & attention to details.
• Ability to plan work and meet deadlines
• Exposure in handling large dataset would be advantageous.
• Interpersonal & team working skills.

Key performance indicators:
• Efficient use of analytical & reporting tools
• Suggestion of solutions and stakeholder’s satisfaction & acceptance
• Requirements management & Prioritization
• Effectiveness and value added

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Interested applicants?Click here to apply

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