Summary
Date Posted: Wednesday, August 10, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

NSS – Network switching subsysteam

For NSS Staff Responsibilities include;
a) Network monitoring:
• Support NOC Department to identify Root cause for alarms in NSS systems.
• Training NOC Department and Prepare Guideline for new identified problems.
• Training NOC Department for new deployed feature or system in Core NSS
• Training NOC Operating to handle all NSS alarms and problems in the system as prescription.
• Updated the important alarms to NOC Department to prioritize the monitoring.
• Provide technical support to NOC Department on Escalation of problem to Other MNOs.
b)Coordinate:
• Coordinate with Customer care Department to resolve customer complains.
• Coordinate with Radio Department to identify problems for service quality failure and share knowledge and experience from Core NSS.
• Cooperate with other MNOs to Trouble shoot interconnection related problems.
• Update and submit to approval Core network diagram and explain to NOC Department.
• Preside to operate and test the new number phones and new mobile services.
• Coordinate with Transmission to identify Root cause of problem whoever incident occurs and co work to resolve.
c) Executive and Planning:
• Plan for new connection based on system requirement.
• Prepare and Arrange for TDM/SIP connection with other partner (MNOs) whenever it may be required.
• Perform inbound Roaming Configuration in MSC and Support Outbound roaming partner for Testing service and resolve problems.
• Evaluate performance and Capacity utilisation of existing connection and suggest expansion approval from HOD.
• Arrange and Coordinate with partner during implementations after being approved based on technical requirements.
• Co work with Business team and Implement Technical Task assigned from Halotel Business Team.
• Share Technical Experience with Halotel Business Team especially on negotiation with other partner for Technical related matters.
• Coordinate with all pre-defined life safety authority for technical support whenever interconnection problem occurs,
• Analyse cause for KPI drop and insure Target is attained.
• Evaluate Daily KPI sent from NOC Dept. and find cause for Drop KPI.
• Hand over all knowledge to other team member and share experience.
• Coordinate to check and evaluate the effective utilisation and recommend increase or lessen the internal Network nodes (MSC,MGW,U2000 etc).
• To be synchronized and coordinate with Viettel Global Technical support whenever necessary.


Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure

All CV and cover letter have to be send to HR@halotel.co.tz 
Halotel approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with disabilities to apply.


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