Receptionist job at First National Bank (FNB)
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782 Days Ago
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Vacancy title:
Receptionist

[ Type: FULL TIME , Industry: Banking , Category: Customer Service ]

Jobs at:

First National Bank (FNB)

Deadline of this Job:
25 September 2022  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Sunday, September 11, 2022 , Base Salary: Not Disclosed

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Learn more about First National Bank (FNB)
First National Bank (FNB) jobs in Tanzania

JOB DETAILS:
Receptionist

About
• make a promise
• be deeply invested
• value our differences
• build trust, not territory
• have courage
• always do the right thing
• stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Purpose
• Receive visitors to the organization, determining their needs and directing them accordingly
• experience and qualifications
• Grade 12
• 1 to 2 Years related experience

Additional requirements
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Responsibilities

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Ensure efficiency in terms of answering the telephone, directing calls and ensuring the calls are directed to the correct individuals
• Ensure all communications with clients are professional, resulting in compliments.
• Resolve all customer queries efficiently, and within agreed timelines.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Serve as first point of contact to FNB visitors, determine their needs and direct them accordingly.
• Manage own development to increase own competencies


Work Hours: 8


Experience in Months: 12

Level of Education:
High School

Job application procedure

Interested and Qualified, Click here to apply


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: 25 September 2022
Duty Station: Dar es Salaam
Posted: 11-09-2022
No of Jobs: 1
Start Publishing: 11-09-2022
Stop Publishing (Put date of 2030): 11-09-2066
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