Summary
Date Posted: Friday, March 07 2025, Base Salary: Not Disclosed

JOB DETAILS:
Job Summary:
The Receptionist is the first point of contact for guests and is responsible for providing a warm welcome, handling inquiries, and ensuring a smooth check-in and check-out process. This role requires excellent communication skills and a friendly, professional demeanor.

Key Responsibilities:
• Greet guests warmly and provide a positive first impression.
• Handle guest check-ins and check-outs efficiently.
• Answer phone calls, emails, and in-person inquiries promptly and professionally.
• Provide information about hotel services, facilities, and local attractions.
• Manage reservations, room assignments, and cancellations.
• Process payments and maintain accurate billing records.
• Handle guest requests and complaints, escalating issues when necessary.
• Maintain a clean and organized front desk area.
• Coordinate with other departments to fulfill guest needs.
• Follow all hotel policies, procedures, and safety guidelines.

General Requirements:
• 3 to 5 years of relevant experience in the hospitality industry
• Excellent communication and interpersonal skills
• Strong attention to detail & commitment to guest satisfaction
• Ability to thrive in a multicultural and fast-paced environment


Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
Interested in applying for this job? Click here to submit your application now.


All Jobs

QUICK ALERT SUBSCRIPTION