Summary
Date Posted: Tuesday, June 21, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

Main Job Tasks and Responsibilities:
• Answer Telephone, Screen And Direct Calls
• Take And Relay Messages
• Provide Information To Callers
• Greet Persons Entering Organization
• Direct Persons To Correct Destination
• Deal With Queries From The Public And Customers
• Ensure Knowledge of Staff Movements In And Out Of Organization
• Monitor Visitor Access And Maintain Security Awareness
• Provide General Administrative And Clerical Support
• Prepare Correspondence And Documents
• Receive And Sort Mail And Deliveries
• Schedule Appointments
• Maintain Appointment Diary Either Manually Or Electronically
• Organize Conference And Meeting Room Bookings
• Co-Ordinate Meetings And Organize Catering
• Monitor And Maintain Office Equipment
• Control Inventory Relevant To Reception Area
• Tidy And Maintain The Reception Area

Education And Experience:
• Bachelor's Degree Generally Required
• Knowledge Of Administrative And Clerical Procedures
• Knowledge of Computers And Relevant Software Application
• Knowledge Of Customer Service Principles And Practices
• Keyboard Skills Ability To Work A Switchboard

Key Competencies:
• Verbal And Written Communication Skills
• Professional Personal Presentation
• Customer Service Orientation
• Information Management
• Organizing And Planning
• Attention To Detail
• Initiative
• Reliability
• Stress Tolerance
• Customer Centric: Greet And Welcome Guest As Soon As They Arrive At The Office.
• Providing First Level Customer Support To All Customers Visiting Vodacom Headquarters For
• Various Customer Service Issues.
• Direct Visitors To The Appropriate Person And Office.
• Answer, Screen And Forward Incoming Phone Calls.
• Ensure Reception Area Is Tidy And Presentable.
• Provide Basic And Accurate Information In-Person And Via Phone/Email.
• Maintain Office Security By Following Safety Procedures And Controlling Access Via The Reception

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
Please send your updated CV, Cover letter and transcripts jobs@tabono.co.tz  not later than 17.00hrs on Sunday, 30th June 2022. (Subject of email should be Position applying for)

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