Summary
Date Posted: Thursday, March 21 2024, Base Salary: Not Disclosed

JOB DETAILS:
JOB DESCRIPTION

Duties
• Conduct registration interviews in accordance with local SOPs and registration standards.
• Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
• Act as interpreter and translator when needed.
• Refer cases to other units within the office and to implementing partners as necessary.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications
• G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
• Certificates and/or Licenses
• Social Sciences; Statistics; Mathematics;
• Information Technology; HCR Protection Lrng Prog;

Relevant Job Experience
• Experience in working with UNHCR proGres software.
• IT-Computer Literacy;
• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile
• To have previous experience with vulnerable communities or populations, specifically in camp settings
• Previous experience with PRIMES tools (BIMS, GDT, proGres) would be an asset
• Previous experience coordinating with counterparts, NGOs or other partner entities is desirable.
• Basic working knowledge of spreadsheet and word processing applications
• Required languages (expected Overall ability is at least B2 level):

Additional Qualifications
• IT-Computer Literacy
Education
• HCR Protection Learning Program – UNHCR, Information Technology – Other, Mathematics – Other, Social Sciences – Other, Statistics – Other

Competencies
• Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Teamwork & collaboratio

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

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