Summary
Date Posted: Thursday, October 31, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
This is a new role as part of our growth and commitment to provide high quality Volunteer, Intern and Study Abroad travel experiences. An important part of the role is leading and coaching the Project, Volunteer and Operations Managers at each of the East African locations - Moshi and Zanzibar - to deliver great experiences and create new responsible travel products to grow each location. Together with this, the measuring of our impact and overseeing our Foundation programs means the role requires a strong responsible travel interest and passion for social development. .

  Job Responsibilities: Not Specified Responsibilities
Lead Project Teams in East Africa so they continuously deliver meaningful experiences to volunteers, interns and groups;
• Guide location Project & Volunteer Manager to create a welcome, warm space for all our volunteers, interns and groups to have as their base for their stay.
• Coach and support Project & Volunteer Managers on delivering meaningful activities and long term impact objectives that work in the right way for volunteers, interns and groups.
• Lead the Operations Managers to keep all our accommodation, vehicles, food quality, insurances, safety, airport pick ups and day to day needs running smoothly and to the expected standards.
• Ensure project teams are arranging out of project activities and experiences for our guests – at weekends, some evenings – creating delight!
• Work with Project Manager and Head of projects to deal with complaints or feelings of a downward spiral at a project.

  Essential
• Hospitality and tourism development experience of 5 years in a responsible travel environment.
• Have led teams to deliver great travel experiences and create a homely environment for guests.
• Creative in developing ideas in travel, social development and conservation – ideas that are responsible and profitable.
• Passionate about responsible travel and a desire to provide life changing experiential experiences for our volunteers, interns, groups and guests.
• Strong project management skills to deliver new products through from start to completion.
• Good grasp of social development through volunteering and funding – creating change together with communities in a sustainable way and how to measure it.
• Business skills and appreciation of finance, operations, reporting, M&E data collection, people management.
• Collaboration, encouragement, leading by example and appreciation of cultural differences as an approach to working every day.
• Ability to lead teams from culturally diverse backgrounds
• Comfortable leading teams remotely through skype, calls and emails and other means and happy to travel between projects.

  Good to have
• Knowledge and experience in volunteering.
• Interest in the cultures and social development / conservation in Africa.
• Passion in a specific area of development – Conservation, Education, Health or Gender Equality.

Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified

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Job application procedure
Click Here to Apply https://www.brightermonday.co.tz/job/responsible-travel-general-manager-for-east-africa-x2gm54 

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