Summary
Date Posted: Wednesday, January 17 2024, Base Salary: Not Disclosed

JOB DETAILS:

SCOPE AND PURPOSE OF THE JOB:
To reconfirm safari and to communicate between office and guide before, during and after safari to ensure guests have a memorable stay.

DUTIES, RESPONSIBILITIES & PERFORMANCE STANDARDS
Daily Duties
• Ensure the confirmation of accommodation bookings, maintaining clear communication with relevant establishments to guarantee seamless arrangements for safari participants.
• Organize and compile comprehensive safari files, containing all necessary documentation and information required for successful safari operations.
• Conduct thorough briefings for safari guides and transfer drivers, ensuring they are well-informed about itinerary details, safety protocols, and any relevant information to provide exceptional service.
• Facilitate the acquisition of permits from wildlife management authorities (WMA), Tanzania National Parks (TANAPA), and NCAA (Ngorongoro Conservation Area Authority) to ensure compliance with regulations.
• Summarize and organize all local flight bookings, ensuring accuracy and efficiency in travel arrangements for safari participants.
• Regularly confirm and update flight details to guarantee smooth travel logistics for safari participants.
• Oversee and manage the ground operations of transfers and safaris, ensuring timely and efficient execution of transportation services for a greater guest satisfaction.
• Take charge of the safari operations store, overseeing inventory management and ensuring all necessary equipment and supplies are available and in good condition.
• Manage and reconcile fuel usage for safari vehicles, maintaining accurate records and ensuring efficient fuel management.
• Conduct thorough inspections of safari vehicles, preparing detailed reports to ensure the safety and reliability of the fleet.
• Manage the issuance of imprests and handle their timely retirement, maintaining proper financial documentation.
• Coordinate the procurement and replenishment of safari snacks and drinks, ensuring availability and variety for guests.
• Capture and input guest feedback into the Guest Revu system to monitor and enhance the overall safari experience.
• Responsibly manage and respond to the duty phone, addressing inquiries and issues as they arise.
• Be adaptable and ready to undertake additional responsibilities as assigned by senior staff, contributing to the overall success of safari operations.

Requirements
• Diploma in Tourism or any other related field
• Proven work experience (at least 2 years’ experience).
• Familiarity with Computer Applications and programs
• Able to work into multi-cultural environment.
• Strong multi-tasking skills.
• Excellent organizational skills.
• Commitment to a high level of customer service.
• Ability to handle sensitive matters with efficiency and discretion.
• Must be able to speak English fluently, other languages an advantage.

Essential Skills
• Trustworthiness:
• Strong sense of integrity, ensuring trustworthiness in all professional dealings.
• Ability to Work Under Pressure:
• Demonstrated ability to thrive under pressure and meet deadlines, ensuring timely completion of tasks.
• Clear Communication Skills:
• Excellent communication skills with an emphasis on providing clear, timely, and candid information.
• Independent Worker with Problem-Solving Attitude:
• Proven ability to work independently with minimal supervision, coupled with a proactive problem-solving attitude.
• Computer Literacy:
• Proficient in computer literacy to effectively operate and navigate online management systems.
• Faultless Administration Skills:
• Impeccable administration skills, ensuring accuracy and efficiency in all procedures.


Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Associate Degree

Job application procedure

If you meet the requirements and are interested in this exciting opportunity, please submit your application and resume in a single PDF document by January 27, 2024, to joel@asiliaafrica.com 
Only shortlisted candidates will be contacted.


All Jobs

QUICK ALERT SUBSCRIPTION