Vacancy title:
Seafreight Import Manager

Jobs at:
Bolloré Transport & Logistics

Deadline of this Job:
5th November, 2018

Duty Station:
Tanzania

Summary
Date Posted: 29th October 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

Bolloré Transport & Logistics is the result of the union between the Bolloré Group's four traditional businesses. Bolloré Ports, Bolloré Railways, Bolloré Energy and Bolloré Logistics are four areas of business and expertise that now work collectively to satisfy the needs of global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including transport commission, petroleum logistics, and the construction and operation of port terminals and railway lines.

JOB DETAILS:

JOB PURPOSE & MAIN MISSIONS:

• Manage a client portfolio in a sustainable & profitable way
  
• Scope of responsibility includes following activities : – Sea freight import clearing and forwarding activity
  

MAIN TASKS AND RESPONSIBILITIES DETAILS

• Manage the team (N-1)
  Inform N-1 of the entity strategy/ evolutions and communicate on required alignments
  Deliver set goals in terms of quality of service & costs control
  Assess the performance of N-1
  Develop & maintain the competencies
  Ensure a smooth transfer of files/issues when change of N-1
  Setup an induction program for newcomers in collaboration with HR
  Apply leave management policy
  Organize recruitments (after validation by the HMO) in collaboration with HR department and interview/select potential staff.
  
• Build & adapt process & organizations
  Build and review regularly the import organisation (staff, skills). IFFM units must be
  balanced in terms of skills and seniority (submission to MOM for validation)
  Define SOPs in collaboration with QHSE department (submission to HMO for validation)
  Organize the quality review within operations with the support of QHSE department & implement validated recommendations
  
• Manage client portfolio
  Split the clients portfolio between the different IFFM units
  Review regularly the client portfolio split by IFFM units regarding quality of service delivered, profitability and available means
  Ensure that the appropriate quality of service is delivered to clients (according to quotation conditions)
  Ensure that no potential business with current clients is lost
  • Manage usual clients relationship
  Validate/ Support Sales department actions for specific quotations (technical validation & tariff)
  Support Sales department when clients presentation
  Lead/ assist IFFM communication with the client in case of operational issue (potential or real)
  Involvement in credit control committee
  Validation of cash clients in the business software
  
• Monitor quality of service and profitability for the department
  Responsible for the achievement of budget goals in terms of gross margin, costs, disbursements, DSO and Quality of Service
  Review and analyse disbursements + involvement in disbursement control committee (request arbitrations or decision validation concerning files in anomaly) in collaboration with Disbursement Control Manager
  Update & review of invoicing lines (once a year minimum)
  
• Manage operational relationship with subcontractors
  In charge of operational relationship with selected subcontractors (excluding tariffs negotiation) including internal ones
  Organize and follow the quality of service delivered by the subcontractors & provide corresponding feedback to MOM
  Ensure the balance in terms of workload between subcontractors
  
• Alert/Inform Management
  Implement specific organization/ control on major potential risks (temporary import, direct delivery, exemption process…) and perform a monthly follow-up at least, in collaboration with Customs Risks Manager
  Alert management in case of significant operational issue (huge impact on quality of service, on invoicing, on sensitive clients…)
  Inform his management of any information relevant regarding our business activity or environment
  

PERSONAL QUALITIES REQUIRED

• Organised
  
• Natural Leader
  
• Team player
  
• Self Starter
  
• Problem Solver
  
• Technical curiosity
  
• Ability to drive a team to work to a common goal.
  

REQUIRED SKILLS

• At least 10 years’ experience in clearing and forwarding
  
• At least 5 years’ experience as a manager
  
• Good knowledge of Microsoft Office
  
• Good use of email
  
• Excellent communicator
  
• Degree holder