Vacancy title:
Senior Customer Service Coordinator
Jobs at:
LSG Sky Chefs groupDeadline of this Job:
30 November 2022
Summary
Date Posted: Monday, November 21, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Duties and Responsibilities:
• CRM and sales related daily routine and tasks incl. Internal/external correspondence
• Handle processing of client orders with accuracy and timeliness
• Update the information of the Customer Report system in accordance with the guidelines, produce, compile various reports concerning customer comments;
• Organize and arrange menu presentation based on Sales Excellence process using the applicable tools, to meet the customer and internal requirements
• Ensure the inventory and equipment control is taken according to customer instructions and submitted to the customers within deadline
• Efficient coordination and cooperation with departments
• Planning and organization incl. Cost and budget control, Reporting;
• Quotations, calculations, analysis of complex data
• Advanced use of tools as MS office incl. PP, Pastel system, EGS-system
• Documenting customer interactions and ensure adherence to policies and processes
Skills and Qualifications:
• Completion of a Masters degree in Business, Economics or Finance
• 3 years of successful, previous experience in corporate environment.
• Strong analytical and organizational skills and capacity to work under pressure;
• Excellent computer-skills specially of EXCEL; PP;
• Proactive, well organized, problem solving; dedicated; team-player;
• Confidence in Sales environment
• Excellent (fluent) verbal and written communications skills in English;
• Tanzanian
Work Hours: 8
Experience in Months: 36
Level of Education: Associate Degree
Job application procedure
Interested and suitable applicants are invited to forward their application and motivation letters in
english including CV, copies of relevant certificates, recent Photo and salary expectations to HR@LSG.co.tz until 30th Nov. 2022
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