Senior Customer Service Coordinator job at LSG Sky Chefs group
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731 Days Ago
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Vacancy title:
Senior Customer Service Coordinator

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Customer Service ]

Jobs at:

LSG Sky Chefs group

Deadline of this Job:
30 November 2022  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Monday, November 21, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Duties and Responsibilities:
• CRM and sales related daily routine and tasks incl. Internal/external correspondence
• Handle processing of client orders with accuracy and timeliness
• Update the information of the Customer Report system in accordance with the guidelines, produce, compile various reports concerning customer comments;
• Organize and arrange menu presentation based on Sales Excellence process using the applicable tools, to meet the customer and internal requirements
• Ensure the inventory and equipment control is taken according to customer instructions and submitted to the customers within deadline
• Efficient coordination and cooperation with departments
• Planning and organization incl. Cost and budget control, Reporting;
• Quotations, calculations, analysis of complex data
• Advanced use of tools as MS office incl. PP, Pastel system, EGS-system
• Documenting customer interactions and ensure adherence to policies and processes

Skills and Qualifications:
• Completion of a Masters degree in Business, Economics or Finance
• 3 years of successful, previous experience in corporate environment.
• Strong analytical and organizational skills and capacity to work under pressure;
• Excellent computer-skills specially of EXCEL; PP;
• Proactive, well organized, problem solving; dedicated; team-player;
• Confidence in Sales environment
• Excellent (fluent) verbal and written communications skills in English;
• Tanzanian

Work Hours: 8


Experience in Months: 36

Level of Education:
Associate Degree

Job application procedure
Interested and suitable applicants are invited to forward their application and motivation letters in
english including CV, copies of relevant certificates, recent Photo and salary expectations to HR@LSG.co.tz until 30th Nov. 2022


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QUICK ALERT SUBSCRIPTION

30 November 2022
Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: 30 November 2022
Duty Station: Dar es Salaam
Posted: 21-11-2022
No of Jobs: 1
Start Publishing: 21-11-2022
Stop Publishing (Put date of 2030): 21-11-2066
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