Summary
Date Posted: Monday, August 12 2024, Base Salary: Not Disclosed

JOB DETAILS:
DUTIES AND RESPONSIBILITIES
• To ensure implementing proper procedures and policies throughout the life cycle of claims resolution and pre-authorization process to reduce operational risk;
• To analyze claims data to identify issues, support client management and underwriting by giving claims feedback, advice on product development, lesson learned, policies and product pricing;
• To implement claims workflow process improvements to promote operational efficiency and customer satisfaction;
• To address and resolve elevated customer complaints regarding claims and case management related issues to enhance customer experience;
• To maintain computerized claims/loss recording systems to allow for proper risk analysis to be undertaken;
• To ensure implementation of loss mitigation strategies to improve the management of total claim cost/loss ratio to support Corporation goals;
• of optimized profitability, managed growth and enhanced competitive advantage;
• To scrutinize claims and make necessary recommendations for payment;
• To undertake surveys and assessment of vehicles when required;
• To ascertain prices of spare parts of vehicles and their accessories with authorized dealers;
• To participate in assessing liability for loss or damage covered by insurance policy; and
• To perform any other relevant duties as may be assigned by the Director General Insurance.

QUALIFICATION AND EXPERIENCE
Holder of Bachelor Degree in one of the following fields; Insurance and Risk Management, Actuarial Science or equivalent qualifications from a recognized institution. At least seven (7) years working experience in the related field with good proven records in dealing with general insurance matters in the aspect of motor, aviation, marine, engineering, agricultural, oil and gas, COMESA and Regional Customs Transit Guarantee (RCTG), miscellaneous and personal accident insurance, fire, engineering or related. Good skills in claim analysis, evaluation, assessment and executing genuine claims within specific time is a must.

REMUNERATION NICS 6

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

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