Summary
Date Posted: Thursday, March 14 2024, Base Salary: Not Disclosed

JOB DETAILS:
SCOPE AND PURPOSE OF THE JOB:
• To reconfirm safari and to communicate between office and guide before, during and after safari to ensure guests have a memorable stay.

DUTIES, RESPONSIBILITIES & PERFORMANCE STANDARDS
• Capture and input guest feedback into the Guest Revu system to monitor and enhance the overall safari experience.
• Responsibly manage and respond to the duty phone, addressing inquiries and issues as they arise.
• Be adaptable and ready to undertake additional responsibilities as assigned by senior staff, contributing to the overall success of safari operations.
• Oversee and manage the ground operations of transfers and safaris, ensuring timely and efficient execution of transportation services for a greater guest satisfaction.
• Manage and reconcile fuel usage for safari vehicles, maintaining accurate records and ensuring efficient fuel management.
• Book 3rd Party Vehicles when necessary
• Book All the lunch boxes request to 3rd Party for Full Board Guest.
• Working on Reconciliation of the vehicle days, with Finance Team
• Preparing of Invoice and Safari Ops Report to Management.
• Be adaptable and ready to undertake additional responsibilities as assigned by senior staff, contributing to the overall success of safari operations.

Requirements
• Diploma in Tourism or any other related field
• Proven work experience (at least 5 years’ experience).
• Familiarity with Computer Applications and programs
• Able to work into multi-cultural environment.
• Strong multi-tasking skills.
• Excellent organizational skills.
• Commitment to a high level of customer service.
• Ability to handle sensitive matters with efficiency and discretion.
• Must be able to speak English fluently, other languages an advantage.

Essential Skills
• Trustworthiness:
• Strong sense of integrity, ensuring trustworthiness in all professional dealings.
• Ability to Work Under Pressure:
• Demonstrated ability to thrive under pressure and meet deadlines, ensuring timely completion of tasks.
• Clear Communication Skills:
• Excellent communication skills with an emphasis on providing clear, timely, and candid information.
• Independent Worker with Problem-Solving Attitude:
• Proven ability to work independently with minimal supervision, coupled with a proactive problem-solving attitude.
• Computer Literacy:
• Proficient in computer literacy to effectively operate and navigate online management systems.
• Faultless Administration Skills:
• Impeccable administration skills, ensuring accuracy and efficiency in all procedures.

Work Hours: 8
Experience in Months: 60
Level of Education: Associate Degree

Job application procedure

Interested and qualified? Please submit your applications to joel@asiliaafrica.com
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