Summary
Date Posted: Saturday, April 15, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Requirements:
• Experience- 3 years in related field and above
• Must speak good English, Swahili

General Job Responsibilities
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies
· Take the extra mile to engage customers
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team sales targets and call handling quotas

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Job application procedure
APPLY THROUGH – hr@king-casino.co.tz  , 
Or you may deliver your applications at KING CASINO 2nd Floor, Palm village, Mikocheni (Warioba Street).
Your Applications must include the
• Detailed CV
• Application letter
• Local government letter
• 2 recent passport size

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