Summary
Date Posted: Thursday, October 17 2024, Base Salary: Not Disclosed

JOB DETAILS:
Work Location (Primary): Dar es salaam, Tanzania
Job Type: Contract Based

Brief Job Description
Tabono on behalf of a client in telecommunications are looking for an enthusiastic. Telesales Representatives to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities
• Onboarding potential customers over phone by telling them about the Platform & its services
• Answer questions about the Platform & Services
• Ask questions to understand customer requirements
• Enter and update customer information in the database/CRM
• Take and process orders in an accurate manner
• Handle pressure with the aim to meet targets
• Go the “extra mile” to meet sales quota and facilitate future sales

Requirements and skills
• Proven experience as tele sales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. excel) and Mobile phones
• Ability to learn about the services and describe/explain them to customer
• Excellent knowledge of English/Swahili/hindi
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Post Graduate is a plus
• Below 35 years of age
• Knowledge in Computer (Basics)

Work Hours: 8

Experience in Months: 60

Level of Education: Associate Degree

Job application procedure
Interested applicants Click here to apply

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