Summary
Date Posted: Tuesday, June 18 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Vacancy For Tour Consultant
Our client is looking for a Tour Consultant with a broad knowledge of Tanzania as a destination.

Responsibilities:
• Quoting, managing, and making travel bookings including flights, transfers, as well as accommodation bookings, dealing with inquiries from initial contact to completion of each file beginning until confirmed.
• Responding and handling agent inquiries by e-mail and phone, converting inquiries from clients, both on the phone and by e-mail into actual sales.
• Taking care of reservations/cancellations/amendments and preparing your files for the Operations Department, with all correct invoices and client details
• Communicating with clients in English by mail and phone in a friendly and courteous manner, with accurate and consistent information
• All booking files must be kept in perfect order and follow-ups must be made to ensure that no opportunity for a sale is missed out on.
• Preparation of all documents and safari planners relating to each file and reconfirming all services
• Invoicing and managing payments in line with the requirements of the department
• Ensuring proficiency in all systems and utilizing them for maximum efficiency
• Acquiring and managing the emergency phone and duties as rotated among the team
• Assist with and maintain an efficient administrative system within the department.
• Sourcing, leveraging, and growing trade and direct client relations to yield maximum revenue results
• Working seamlessly with the reservations, finance, operations, safaris, and sales/marketing teams to ensure the continued growth and success of the respective divisions
• Achieving targets as set out by management both on service quality and revenue generation
• Troubleshooting and taking accountability to ensure the very best quality output and client/guest satisfaction
• Issue driver’s itineraries, Driver/guide briefing for safaris.
• Other duties as outlined by the management.

General Requirements:
• Have a qualification in Tourism Studies diploma/degree in a tourism-related field
• Minimum 3-5 years of experience as a tour consultant in the Tanzanian safari industry or a related position.
• Passionate about creating unique safari experiences for our clients
• Team player, able to work in a busy environment but at the same time able to work individually under minimal supervision.
• Excellent communication skills and fluent in English, spoken as well as written
• Your computer skills are up to date, including Excel, PowerPoint, working in the cloud, itinerary software, and basic Google Suite
• Good numerical skills be able to plan itineraries and costing for budget, mid, and high-end customers
• Must be articulate and well-spoken, confident, and able to brief and debrief clients
• Must be organized, highly efficient, reliable, and diligent with a strong sense of responsibility and fulfillment
• Informed decision-making ability imperative, with a sound ability to both strategize and implement, flexible and problem solver
• Be flexible in working hours and ensure coverage where/when needed

Package includes:
• Attractive salary package
• Health insurance for the candidate with immediate family
• Lunch
• Transportation

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
If you see yourself fit for this position with the required experience, then Please send your application letter and CV to careerintanzania@gmail.com before 21st June 2024.

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