Summary
Date Posted: Friday, October 25 2024, Base Salary: Not Disclosed

JOB DETAILS:
• Client Activation
Identify and activate new clients within the assigned territory.
Ensure proper onboarding and registration of clients.
• Customer Complaints Handling
Address and resolve customer complaints in a timely and professional manner.
Collaborate with the branch sales team to ensure seamless customer support.
• Pre-orders Management
Coordinate with the branch sales team (ASS and SRs) to handle pre-orders.
Ensure timely and accurate deliveries to maintain customer satisfaction.
• Implementation of Marketing Campaigns
Execute marketing campaigns and activations such as loyalty programs and promotions.
Track and report on the effectiveness of campaigns.

Qualifications

• Proven ability to activate and onboard new clients.
• Strong customer handling skills, with a focus on complaint resolution and customer satisfaction.
• Experience in working closely with sales teams to manage pre-orders and client requests.
• Knowledge of executing and tracking marketing campaigns to measure customer engagement.
• Excellent verbal and written communication skills in both English and Swahili.
• Ability to handle various tasks, adapt to new situations, and solve problems as they arise.

Must have skills
• Sales
• Communication
• Driving a two-wheeler

Good to have skills
• Computer

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Interested and Qualified? Click here to apply

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