Summary
Date Posted: Thursday, October 03 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Description
• Monitoring of card fraud both on acquiring and issuing, through various application tools (VRM, MIGS, MPGS, GATEKEEPER, FIMI, and TWFA) and any other system available.
• Resolving ECRM/ITSM Card related queries
• Resolving of all card related queries emanating from e-mail, direct line requests, social media, and liaison with customer service/contact center on resolution.
• Daily monitor online transactions and resolve all issues related to 3D authorization.
• Work closely with sales team on obtaining supporting documents for disputed card transactions and ensure they are submitted to the relevant stakeholders.
• Actively follow up on recovery of chargebacks from merchants with support from the sales and ensure all over dues are recovered.
• Oblige to any other job as assigned from time by the line manager

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Job Info
Job Identification
3170
Posting Date
10/02/2024, 04:42 PM
Apply Before
10/16/2024, 04:41 PM
Degree Level
Bachelor’s Degree
Job Schedule
Full time
Locations
Ali Hassan Mwinyi/Kaunda Drive Junction, P.O Box 804 Dar Es Salaam, TZ

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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