Outlet Manager job at Johari Rotana
Website :
253 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Outlet Manager

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Management ]

Jobs at:

Johari Rotana

Deadline of this Job:
Tuesday, April 23 2024 

Duty Station:
Within Tanzania , Dar es Salaam, East Africa

Summary
Date Posted: Friday, April 12 2024, Base Salary: Not Disclosed

Similar Jobs in Tanzania
Learn more about Johari Rotana
Johari Rotana jobs in Tanzania

JOB DETAILS:
Job Description
We are currently looking for dynamic, and self-motivated Food and Beverage professionals who want to move their careers forward.

As an Outlet Manager, you are responsible for effectively managing all activities within the restaurant and bar, in order to ensure optimum results are achieved across all facets of the operation, in line with Departmental targets, policies, procedures and responsibilities as such :
• Supervise good customer service and serve Guests according to hotel standard in order to ensure Guest satisfaction.
• Identify training needs and propose training plans in order to maintain standard of service.
• Plan and conduct on and off job training on monthly basis in order to achieve service standard and knowledge of staff.
• Attend daily briefing or meetings and ensure proper communication down to team to ensure Guest inquiries.
• Involve in outlet promotional activities.
• Create new promotions in order to attract Guests and meet revenue target.
• Prepare duty rosta according to the forecast in order to ensure adequate manpower for operational needs.
• Evaluate performance of team and initiate promotions or internal transfers
• Resolve Guests’ complaints directly or consults with restaurant manager to maintain Guest satisfaction.
• Train personal grooming standard and monitor the weekly checklist in order to keep professional appearance.
• Monitor hygiene and cleanliness standards in the outlet and upkeep of all service equipment as per hotel standard
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures.

Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Food and Beverage Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork


Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
Interested and Qualified? Click here to apply

All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Tuesday, April 23 2024
Duty Station: Dar es Salaam
Posted: 12-04-2024
No of Jobs: 1
Start Publishing: 12-04-2024
Stop Publishing (Put date of 2030): 12-04-2077
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.