Vacancy title:
Regional Business Manager (RBM)

Jobs at:
Greenlight Planet Tanzania Limited

Deadline of this Job:
8th December 2018

Duty Station:
Tanzania

Summary
Date Posted: 22nd November 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

JOB DETAILS:

KEY RESPONSIBILITIES:
Hire, retain and motivate the entire regional team for superior performance: Regional Business Manager’s team typically consists of Area Business Managers (ABMs), Sun King Executives (SSEs), Regional Mentors (RMs), Customer Loyalty Executives(CLEs) and Energy Officers (EOs) (there may be some variations depending upon the region). RBMs are expected to ensure they create a world-class winning team in their regions, who are disciplined, process-driven and committed to delivering the best customer experience.

Training: Provide training to the ABMs and Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supported and lead in the best professional manner demonstrating the highest levels of integrity, ethics and professionalism while dealing with Sun King customers.

Provide role clarity to ABMs, Regional Mentors, and Sun King Store Executives and Customer Loyalty associates, Area Retail Coordinators: Provide complete clarity to the regional team related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring that your sales team has a pre-agreed sales route/area to sell in, they understand how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Regional Business Manager at all times in case of questions and concerns.

Field visits: Have a weekly touchpoint with every ABM and Top 10 Energy Officers in each area – either through in-person meetings, making a joint sale or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that first 10 sales of each Area Business Manager is done along with the Regional Business Manager in the area, along with some Energy Officers to ensure that the core sales and collection process is fully understood by each ABM.

Conduct Joint Fieldwork with ABMs: Conduct joint field work with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales.

THE IDEAL CANDIDATE HAS:

• Degree or Diploma in any educational background
  
• At least 4 years of field sales experience, preferably having worked in Micro-Finance, Solar Energy industry, Banking or Telecom field sales role
  
• Very strong communication and internal personal skills
  
• Strong managerial skills; should have managed a team of not less than 5 skilled employees
  
• Fluency in English and Kiswahili, both written and spoken
  
• Passionate about working with rural, off-grid consumers and resolving their issues.
  
• Entrepreneurial Spirit with qualities of being able to work independently and figure things out with innovative thinking, problem-solving skills and presence of mind.
  
• Process oriented individual and work style is able to work independently and lead the area.
  
• Driven by the social mission to provide energy to consumers and employment to rural communities.
  
• Should be a values-driven individual.
  
• Good communication and interpersonal skills to be able to build and lead large EO teams.
  

We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you. Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

The RBM will lead sales, collections and entire business operations in the region they are assigned to