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Vacancy title:
Call Center Agent
Jobs at:
Suka RideDeadline of this Job:
Thursday, February 13 2025
Within Tanzania , Dar es Salaam, East Africa
Summary
Date Posted: Saturday, February 08 2025, Base Salary: Not Disclosed
Learn more about Suka Ride
Suka Ride jobs in Tanzania
JOB DETAILS:
Are you a great communicator who thrives in a fast-paced environment? Suka Ride is looking for a Call Centre Agent to provide top-notch customer support and ensure seamless communication with our users.
Key Responsibilities:
• Handle incoming and outgoing customer calls
• Assist drivers and passengers with inquiries and issue resolution
• Provide excellent customer service and maintain a high satisfaction rate
• Record and report call data for service improvements
Qualifications:
• Strong communication and problem-solving skills
• Previous experience in a call center or customer service role is a plus
• Ability to multitask and work in a fast-paced environment
• Fluency in Swahili and English
Contract Terms: 3 to 6 months, with potential for extension based on performance.
Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree
Job application procedure
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