Summary
Date Posted: 26th March 2019 , Base Salary: Not Disclosed , Employment Type: Full_Time , Currency: TZS , Value: 1250000 , Minimum: 875000 , Maximum: 3750000 , Period: MONTH

JOB DETAILS:
Position: FLM Manager
Location: Dar es Salaam, Tanzania, United Republic of, Tanzania, United Republic of
• Customer Services
• GS Global Services
• 1800000S39

. Good communication skills
• Experience in FLM management
• Excellent inter-personal skills and proven availability to work under high pressure
• Capability to build trust and communicate efficiently

Experience in FLM Manager
• Manage maintenance contract implementation including the FLM subcontractors to deliver daily operations & maintenance activities to customer within contractual SLA.
• Apply, improve and ensure that the fault management process implemented and respected on field activates.
• Operations improvement plan through outage analysis for Active and Passive operations.
• Process developments to improve operational efficiency.
• Infra Operations & Maintenance Management of Core/BSC –MGW & cell sites of Airtel Tanzania.
• Need to Ensure Company targeted GP and NP through effective cost controlling.
• Subcontractor governance to have effective delivery of operational assignments.
• Complete Operations management through:
• Responsible for driving Operational / Business excellence initiatives for delivery teams.
• Aligning the delivery teams to meet Scope of Work & Contractual obligations of customer on both Compliance / Regulatory requirements.
• Manage customer relationship / service delivery / process orientation to meet the operational requirements.
• Managing program Profit &Loss through effective workforce management and optimal cost management.
• Cost projections for the entire operations and tracking the cost with monthly reviews.
• Monitoring all Operational Expenditures.
• Close co-ordination with other operators for better network availability in shared sites.
• Conducting & supervising governance meetings with customer and subcontractors.
• Management of vendors.
• Regular meetings with vendors to enforce effective governance
• Contractual compliance by ensuring correct deliverables as demanded in contract for both customer and for subcontractors delivering task to assist our operations delivery.
• Efficient Operations & Maintenance of network
• Supervising & providing necessary support to teams

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Job application procedure
https://aluperf.referrals.selectminds.com/jobs/flm-manager-22433